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Solar System Service FAQs
We service solar systems we installed within approximately one hour of our Gordonville, PA, location. We may also work on systems installed by other companies, including orphan systems, when our current capacity allows. Send us your system information so we can review your request and confirm availability.
Your solar panels and rooftop components need to come off before your roofer begins. Belmont Solar coordinates removal and reinstallation with local roofers. Contact us before scheduling your roof replacement so the solar work can be planned alongside it.
Removing and reinstalling solar panels involves labor and expense. If your system is already 20 or more years old or has fewer than 10 useful years remaining, reinstalling it could mean paying for that work again when the equipment needs replacement. Replacing an aging system during reroofing allows the new roof and solar equipment to start their service lives together. We’ll evaluate your existing system and explain whether replacement makes more sense than reinstallation.
An orphan solar system is a system whose original installer has closed or stopped providing service. The panels may still work, but the homeowner no longer has that installer available for troubleshooting, repairs, or ongoing support.
Solar is a long-term investment, and the company that installs the system may not remain in business throughout its working life. When an installer closes or stops servicing its installations, homeowners need another company to maintain their equipment.
That’s why an installer’s history and approach to ongoing service matter. Belmont Solar started in 2001 and has approximately 25 years of company history. We continue servicing the systems we install so our customers have a familiar team to contact when something needs attention.
Check your monitoring app and note any inverter error messages. A blank app does not always mean production has stopped; a lost internet connection can interrupt reporting. If the issue continues, request service. Leave roof access and electrical repairs to a qualified technician.
A full replacement may be the practical next step. Belmont Solar can evaluate the existing installation and design a replacement around your property and electricity needs. We’ll explain the recommendation and select equipment with future maintenance in mind.
Some installations need more than replacement parts. In one storm-damaged project, our evaluation uncovered structural and electrical problems that required a substantial rebuild to address shortcomings in the original installation.
Squirrels can nest beneath panels and chew wiring, causing production problems and creating electrical hazards. Damp nesting materials can also contribute to roof damage.
Watch for scratching sounds, debris around the array, visible chew marks, or inverter errors. Have suspected damage inspected promptly. Belmont can assess the damage, make appropriate repairs, and discuss critter guards to reduce future access beneath the panels.
Request solar service with your equipment details, photos, error messages, and a description of the problem. We’ll review the information and confirm availability. You can also call 717-768-7796.